Privacy Policy & Cookie Policy

Last Updated: July 9, 2026

IONGRID GLOBAL LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, submit a form, or communicate with us regarding our wholesale procurement, retail distribution, and e-commerce distribution services.

For purposes of applicable data protection laws, IONGRID GLOBAL LLC may act as the data controller for personal information collected through this website and related business communications.

By using our website or submitting information to us, you acknowledge that you have read this Privacy Policy.

1. Information We May Collect

We may collect personal information that you voluntarily provide to us, including:

• First name and last name

• Business name

• Job title or role

• Email address

• Phone number

• Business address

• Website URL

• Product category or business inquiry details

• Supplier, brand, distributor, manufacturer, or partnership information

• Documents or messages you choose to send to us

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Time zone

• Pages visited

• Date and time of visit

• Referring website or search source

• General website usage information

• Cookie and tracking information, where applicable

This automatically collected information helps us understand website activity, improve performance, and protect our website from misuse.

2. How We Use Your Information

IONGRID GLOBAL LLC may use collected information to:

• Respond to inquiries

• Communicate with brands, suppliers, distributors, manufacturers, wholesalers, and service providers

• Review potential business relationships

• Verify business details and documentation

• Evaluate supplier, distributor, or brand partnership opportunities

• Operate, maintain, and improve our website

• Understand website traffic and visitor activity

• Protect our website, business, and communication systems

• Prevent abuse, fraud, unauthorized access, or misuse

• Maintain business, legal, tax, accounting, and compliance records

• Fulfill legal, regulatory, contractual, or administrative obligations

We process only the information reasonably necessary for our website, communication, and business operations.

3. Business Inquiry Information

If you contact us on behalf of a company, brand, supplier, distributor, manufacturer, wholesaler, service provider, or other organization, we may use your information to review business compatibility, request documentation, verify company details, and communicate about potential commercial opportunities.

Submitting information through our website does not create a supplier relationship, distributor relationship, partnership, purchase commitment, agency relationship, or contractual obligation unless confirmed through a separate written agreement.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, improve performance, understand visitor activity, and support analytics or marketing tools where applicable.

Cookies are small data files stored on your browser or device. They may help the website remember preferences, measure traffic, improve functionality, and support security.

We may use the following categories of cookies:

• Essential cookies for website operation, security, forms, and technical functions

• Analytics cookies to understand website traffic and visitor behavior, if analytics tools are connected

• Marketing cookies to measure advertising performance or support campaigns, if advertising tools are connected

• Functional cookies to remember preferences or improve user experience, where applicable

You can manage cookies through our cookie banner, where available, or through your browser settings. Blocking certain cookies may affect how the website functions.

For more information, please review our Cookie Policy.

5. Third-Party Services

We may use third-party service providers to help operate our website and business, including:

• Website hosting providers

• Domain and email service providers

• Website analytics providers

• Form and communication tools

• Marketing or advertising platforms, if connected

• Security and anti-abuse tools

• Business software providers

• Professional advisors, including attorneys, accountants, or consultants

These third parties may process information only as reasonably necessary to provide their services or as otherwise permitted by law.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, security, or policies of websites that we do not own or control.

6. How We Share Information

IONGRID GLOBAL LLC does not sell personal information as a standard business practice.

We may share information when reasonably necessary:

• To operate our website and business

• To communicate with service providers

• To evaluate or manage business relationships

• To comply with legal, tax, regulatory, or accounting obligations

• To protect our rights, safety, property, systems, or business interests

• To investigate fraud, abuse, unauthorized activity, or security issues

• To respond to lawful requests from government, regulatory, or legal authorities

7. Information Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, internet transmission, wireless network, or electronic storage method is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for business, communication, legal, tax, accounting, compliance, security, or dispute-resolution purposes.

When information is no longer needed, we may delete, anonymize, or securely retain it according to our legal and business requirements.

9. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information

• Request restriction of certain processing activities

• Object to certain processing activities

• Request transfer of certain information where applicable

• Withdraw consent where processing is based on consent

• Opt out of non-essential marketing communications

• Manage cookie preferences through our cookie banner or browser settings

To exercise privacy rights, contact us at info@iongridglobal.com.

We may need to verify your identity or authority before responding to certain privacy requests.

10. European Visitors

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

Where applicable, we may process your information based on one or more legal bases, including:

• Your consent

• Performance of a contract or steps before entering into a contract

• Our legitimate business interests

• Compliance with legal obligations

• Protection of legal rights and business interests

Your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from those in your country of residence.

11. Email Communications

If you contact us or submit a form, we may respond by email, phone, or other business communication methods.

We may send business-related communications about inquiries, documentation, supplier discussions, product categories, company verification, or potential business relationships.

You may request that we stop sending non-essential marketing communications. We may still send necessary business, legal, administrative, or transactional communications.

12. Children’s Privacy

Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under 13 years of age.

If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

13. Links to Other Websites

Our website may contain links to other websites that are not owned or controlled by IONGRID GLOBAL LLC.

We are not responsible for the privacy practices, security, policies, or content of third-party websites. Visitors should review the privacy policies of any third-party websites they visit.

14. Legal Disclosure

We may disclose information we collect, use, or receive if required or permitted by law, including in response to a subpoena, court order, legal process, government request, regulatory request, or law enforcement request.

We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of others, investigate fraud, prevent misuse, enforce our policies, or protect our business operations.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, tools, business operations, legal requirements, or privacy practices.

Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updates are posted means you acknowledge the revised Privacy Policy.

16. Contact Information

For questions about this Privacy Policy or to make a privacy-related request, contact us at:

IONGRID GLOBAL LLC
Email: info@iongridglobal.com
Website: https://iongridglobal.com
Address: Florida, United States